Troubleshooting

You may also wish to refer to our FAQs section.

If you have been unable to find the help you need throughout this online help, you are welcome to call our technical support Helpdesk on 0900 777 876 between 9am - 5pm on weekdays.

Please note that since the websites are provided free, Helpdesk calls cost $1.99 + GST per minute to contribute towards the cost of providing this service. Please ensure you have permission from the telephone account holder before making your call.